Privacy policy

Privacy Policy

The Soft Edit Studio (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect when you visit thesofteditstudio.com or place an order, and how we use it.

What We Collect

Information you provide

  • Name, email address, and phone number
  • Shipping and billing address
  • Payment information (processed securely through our payment partners)
  • Order history and customer support communication
  • Optional details such as wishlist items or preferences

Information collected automatically

  • Device, browser, IP address, and approximate location
  • Pages visited and browsing activity on our website
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations, shipping updates, and support responses
  • Improve website performance and customer experience
  • Share launches, offers, and updates (only if you opt in)
  • Prevent fraud and comply with legal obligations

Sharing Your Information

We only share necessary information with trusted service providers such as:

  • Payment gateways
  • Courier and shipping partners
  • Email and SMS platforms
  • Analytics providers like Google Analytics and Meta Pixel

We do not sell your personal information.

Payments

All payments are securely processed through trusted third-party payment gateways.

We do not store your card details, banking information, or UPI credentials.

Cookies

Cookies help us:

  • Remember your cart and preferences
  • Improve website functionality
  • Understand website performance and usage

You can disable cookies through your browser settings, though certain parts of the website may not function properly.

Your Rights

You may:

  • Request access to your personal information
  • Ask us to update or delete your data
  • Unsubscribe from marketing communication at any time

For any privacy-related request, please contact:
hello@thesofteditstudio.com

We aim to respond within 7 working days.

Data Retention

Order-related information may be retained for legal, tax, and operational purposes as required under applicable laws.

Marketing preferences are removed once you unsubscribe.

Updates To This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Last updated: 24 May, 2026

Contact Us

Email: hello@thesofteditstudio.com
Instagram: @the.softeditstudio